Services / 01—05

Everything between your product and its buyer

One team runs the whole chain: the livestream, the ads, the content, the store and the warehouse. You keep making great products.

What does a TikTok agency in Malaysia actually do?

Most brands come to us after trying to run TikTok Shop in house. The store gets set up, a few videos go out, someone streams for an hour on a Tuesday, and the numbers never compound. The gap is rarely strategy. It is that live commerce is five operations running at once, and a brand team doing all five part time does none of them well.

A TikTok agency should close that gap end to end. As an official TikTok Shop Partner and Multi-Channel Network we run the storefront, the streams, the creators and the stock from one team. 50+ in-house hosts and creators go live daily. 3000+ affiliates carry partner products to their own audiences. 10,000+ orders a day move through a 100,000 sq. ft. facility we operate ourselves.

That last part is what separates an enabler from an agency. An agency books the media and hands back a report. We hold the inventory, answer the customer and ship the box. We work across fashion, baby products, FMCG and health and beauty, the categories where we already run the supply chain and have playbooks tested against real stock and real return rates.

01 / sales force

Livestreaming

Turn views into sales with powerful livestreaming. Engaging, high-converting streams with professional hosts, interactive content and real-time audience engagement.

→Expert in TikTok Live
→Proven success: $100K GMV in a single session
→20+ livestreams running up to 18 hours daily
ZUCCA livestream

Inside the live rooms

/ our studios
A Labu-Labu live room set up for a fashion stream
purpose-built live room
Green screen stage with studio lighting
green screen stage
The team celebrating RM472,001 GMV from one LIVE session
02 / advertising & promotion

Digital Marketing

Reach the right audience, maximize conversions. Data-driven ad campaigns and influencer marketing that grow brands effectively.

→Performance ads on TikTok Shop
→Affiliate & KOL marketing to boost credibility
→Optimized campaigns for maximum ROAS

Live results

/ straight from the dashboard
TikTok LIVE post-session summary screen
post-session summary
TikTok LIVE dashboard showing real-time performance
real-time LIVE dashboard
03 / creators

Content Creation

Create, engage, and go viral. High-quality content that drives brand awareness and conversions.

→Short clips, long videos, and Reels
→AI-enhanced video editing for fast production
→Trend-based content to maximize engagement
Viral product content
Labu-Labu studio
04 / marketplace & store management

E-Commerce Solutions

We manage your online store, you focus on your brand. From product listing to sales optimization, we handle everything for TikTok Shop.

→SEO-driven product listings & A/B testing
→Campaign & promotion setup
→Customer service & order management
05 / logistics

Warehouse & Fulfillment

Fast, reliable, and hassle-free fulfillment. Smooth logistics and on-time deliveries from our 100,000 sq. ft. facility.

→Same-day processing for faster shipping
→Real-time inventory tracking & order management
→Low return rates with optimized fulfillment
100,000 sq ft warehouse

How does a brand start?

/ onboarding
01

Audit

We look at your catalogue, your margins and your existing shop if you have one. You get a written view of which products can carry a live session and which cannot.

02

Setup

Storefront, listings, creative and compliance. Where a shop already exists we repair the listings rather than start again.

03

Go live

Hosts, scripts and a stream schedule. Most brands are running their first sessions within weeks of onboarding, not months.

04

Scale

Affiliates, paid media and fulfillment move together. The stream tells us what to restock, and the warehouse tells us what is worth streaming.

Why does owning the operation matter?

Live commerce fails at the seams. A stream sells 400 units in 20 minutes and the listing runs out of stock while viewers are still watching. A creator posts a video that works and nobody restocks the variant it featured. An ad scales spend against a product whose return rate makes it unprofitable. None of those are marketing problems, and no amount of creative fixes them.

We run the layers together because that is where the money leaks. The hosts are ours, so a script changes mid-session when a product is not moving. The warehouse is ours, so same-day processing is a decision we make rather than a service level we chase. The affiliate network is ours, so a product that performs on stream gets pushed to 3000+ creators the same week. That creator side runs as its own service too, if that is the piece you need: KOL and influencer marketing.

Commercially this usually works best as a commission model, so the incentive sits on your sales rather than on our hours. Some brands want only one layer, for example livestream hosting on a shop their own team runs. That is a reasonable place to start and we will say so if it is the right scope.

Common questions

/ faq

Not sure where to start? We'll map it for you.

Book a call ↗